Why Food Safety Is Non-negotiable In 2025

In today’s hospitality landscape, where South Africans are dining out more than ever, food safety can no longer be treated as a back-of-house concern—it must be central to every kitchen’s operation. The myth of the “5-second rule” belongs firmly in the past, especially when customer health and brand reputation are at stake. A single lapse in hygiene or temperature control can result in far more than a complaint—it can lead to illness, litigation, and irreparable damage to trust. The 2017–2018 listeriosis outbreak was a sobering lesson for our industry, underscoring that regulations alone aren’t enough without a culture of accountability.

As hospitality professionals, we should approach food safety with the same urgency as service excellence. That means investing in the right tools, ongoing staff training, and robust cleaning protocols. From sanitising surfaces throughout the day to ensuring fridges and hot holding units meet safe temperature thresholds, every detail matters. With consumers increasingly valuing hygiene and transparency, maintaining high standards isn’t just about compliance—it’s a competitive edge and a mark of professionalism.

To take safety to the next level, many establishments are turning to third-party certifications like Intertek’s FoodCheck. Recognised globally, FoodCheck provides a structured and comprehensive approach to managing food safety across every stage of the preparation and service process. From delivery and dry goods storage to cooking, reheating, and cleaning practices, this certification assesses and verifies critical control points, including temperature control, contamination prevention, and hygiene protocols. Displaying the FoodCheck certification offers more than peace of mind—it shows guests that your kitchen is committed to international standards of excellence, helping prevent foodborne illness and strengthening your defence in the event of legal claims.