As we collectively gain confidence in travelling, dining, and interacting in public spaces again, it has been an eye opening experience to see how easy it is to revert to old habits. However, as Professor Smets points out, the real threat applies to reverting to old ways of working and an unwillingness to embrace complexity and uncertainty.

In the coming days, the most valuable tools in the C-suite will be courage and a steadfast commitment to maintain the momentum achieved through flexible work and innovation.